EXECUTIVE PROGRAMS
The Results Leadership Program (UM/RL)
The Results Leadership Program, located at the University of Maryland School of Public Policy, builds the capacity of government and non-profit agencies to produce measurable improvements for customers and communities.
Results Accountability: Core to the work of the Results Leadership Program is Results Accountability (developed by Mark Friedman and also known as Results Based Accountability), an action-oriented methodology for producing measurable improvements for customers and communities. The principals of the Results Leadership Program, Mark Friedman, Jolie Bain Pillsbury, and Phil Lee, have for more than a decade supported cutting-edge efforts to implement Results Accountability in federal agencies, national non-profits, over 40 states, and 7 countries outside the United States. In 2005, Friedman published Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities.
Building an Accountability Culture: To produce measurable improvements for customers and communities requires, in addition to an accountability framework, a culture of accountability. The Results Leadership Program provides leaders and managers the educational and other support necessary to build cultures of accountability in their agencies and communities. This support is geared to foster individual, organizational, and community competencies in Results Leadership, Results Based Facilitation™ (developed by Jolie Bain Pillsbury), Interest Based Negotiation and Skilled Collaboration, Emotional Intelligence, and Systems Thinking, as well as Results Accountability.
Programs and Other Support: The Results Leadership Program supports organizations and communities through: customized executive leadership development programs; executive masters programs in public management; certificate programs and workshops; organizational and individual assessments; executive coaching; technical assistance; research and documentation; publication; and conferences.
Clients: The Results Leadership Program serves federal agencies, national foundations and other national non-profits, and state and local public and non-profit agencies.
To learn more about the Results Leadership Program, please contact 301-405-6227.
Results Accountability Conference
A Gathering Using Open Space Technology
October 9-11, 2006
Greenbelt, Maryland Conference Report Final
Conference Pictures
Health Resources and
Services Administration
Maryland State
Department of Education
Leadership in Action
(link forthcoming)
Maryland-National Capital Park and Planning Commission
For more resources and tools, please go to:
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